Free delivery above AED 100 Delivery in 60 minutes in select areas Call +971 2 000 0000 (demo)
Part of a UAE hospital-network pharmacy experience (demo)

Medicines, wellness & care kits — delivered in the UAE.

Shop over-the-counter medicines, vitamins and personal care, or send your prescription. Licensed pharmacists verify every prescription before anything is dispensed — and @burjeel, the assistant on the right, can answer questions, add items to your cart and take payment without leaving the chat.

Licensed pharmacists (DoH/DHA/MOHAP)
Every prescription order is checked before dispatch.
0% VAT on registered medicines
Devices and personal care show 5% VAT upfront.
Free delivery above AED 100
Delivery in 60 minutes in select areas.
Insurance & e-prescriptions accepted (demo)
Share your e-prescription reference and insurance card at checkout.

Shop by category

Pain & fever, cold & flu, vitamins, diabetes care, baby care and more — pick a category to see matching medicines.
All categories →

Care kits

Ready-made bundles for common needs — travel, first aid, cold & flu, new parents — priced together in AED and checked by a pharmacist.
All care kits →

How it works

From search to doorstep in four steps.
  1. Search or ask @burjeel
    Search by brand or generic name, or describe what you need in the chat.
  2. Add to cart in the chat
    @burjeel adds items, shows AED prices and flags anything that needs a prescription.
  3. Pharmacist verifies prescription items
    A licensed pharmacist checks the prescription, dose and possible interactions.
  4. Pay securely & get delivery or pick up
    Pay in the chat, then choose home delivery or collect from an outlet.

Find an outlet

Walk in for advice and pick-up at standalone and hospital pharmacies across the emirates — some open 24/7.
All outlets →

How prescription rules work

Every product in the catalogue carries a badge that tells you how it can be sold, in line with UAE pharmacy rules.

  • OTC Over the counter — pain relief, vitamins, cold & flu and personal care. Add to cart and order directly; a pharmacist is available if you have questions.
  • Rx Prescription-only — antibiotics, long-term medicines and many others. A licensed pharmacist must verify a valid prescription (for example your e-prescription reference) before anything is dispensed.
  • CD Controlled & semi-controlled — these cannot be sold online. They are dispensed only in person at a pharmacy, against an original valid prescription.

Not sure what you need? Ask @burjeel.

Describe your symptoms or share your e-prescription reference — @burjeel suggests suitable products, flags anything that needs a pharmacist and builds your cart. In a medical emergency call 998.

+971 2 000 0000 (demo)